Vendo - discover, shop, buy

List or Sell?

List if you already have a store and want customers to click through to your website to buy. Vendo can import from Shopify, Woocommerce and most major shopping cart platforms. You can also set up a dedicated CSV or XML feed.

Sell if you want to sell directly on Vendo. You might still have a store but want to sell only some of your products. Or you may not have your own online store and want to use Vendo as your online sales channel.

Vendo starts from $29 for up to 50 products then from $49 per month for up to 500 products or $99 per month for up to Unlimited products. See pricing for details.

• How do customers buy my products?
  Customers can click through to your website to purchase or you can enter a payment method when you set up your store. Vendo accepts Stripe, Paypal, Paystation, Windcave and POLi. You can also accept payments via internet banking.
• How do I update or change my products?
  When you create your store you will have a log in to edit your account details, store profile and products, with the option of specifying a dedicated product feed URL if you already have an online store.
• How do I get paid?
  Sellers enter one or more payment gateways to receive payments directly. Accepted gateways include Stripe, Paypal, Paystation, Windcave and POLi. Sellers can also enter their bank account number to receive payments via bank deposit.
• What is "Boosted"?
  Premium and Pro stores’ products appear higher in search results whenever a customer does a search. That doesn’t mean you will always appear in number one position on every search, rather when all factors are compiled the search algorithm will add an additional "boost" or ranking point to boosted stores.
• Is unlimited really unlimited?
  At this stage we are monitoring how many products is reasonable for an unlimited plan, but generally under 50,000 products is fine. If you have more than that we will look at it on a case by case basis, but more than 1,000 products will require a dedicated data feed in either CSV or XML format which our bot can access on a regular basis, either monthly or daily depending on how often you update your products.
• How many stores can I add?
  You can add as many stores as you like. When logged in you will see a select menu to switch administrator mode between stores. If you plan on managing more than two stores consider contacting us about our bulk pricing plans. This is where you are invoiced with a single monthly bill for all stores. We call this partner pricing.
• Can I cancel my plan?
  Yes you can cancel any time. You can pause your plan by changing your store status to "setup" mode and your products will be hidden. Only "live" stores are invoiced and charged a subscription listing fee.
• Can I change my plan?
  Yes just change your subscription once you’ve created your store and the next invoice will be adjusted accordingly.
• I’m a wholesaler can I list my products?
  Only if you are both retail and wholesale; your website must allow some form of purchasing and include a visible price.
• Do I need an existing website or online store?
  No you can sell directly on Vendo with your own storefront which will be your username, e.g. www.vendo.co.nz/username and you can enter your products, images and pricing directly within your store admin.
• Can I get a refund if I change my mind?
  If you cancel your subscription you will receive a refund for any unused period. If paying monthly and have paid more than once month in advance you will receive a refund for the months unused. Likewise if paying yearly you will receive a refund for the balance of months unused. There is no refund if paid up to current month only. Applies to monthly fees only.
• Can I synchronise my inventory with my website?
  We’re working on it. We understand that retailers want a fully integrated omni-channel sales experience to reach customers from all sources, so if you have a platform you’d like us to integrate pleas feel free to contact us. You can of course connect to the Vendo API but this will require you to set up the connection yourself, we don’t have any plugins for WooCommerce or Shopify set up yet.

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